Boost conversion rates and shorten sales cycles by duplicating revenue-generating behaviors.
Achieve a 15% increase in sales revenue with an automated contact center sales solution that enhances agent performance and delivers exceptional customer experiences simultaneously.
How Do Sales Teams Utilize ODIO?
Sales representatives can swiftly achieve sales quotas by prioritizing core activities such as active listening and rapport building, eliminating manual and repetitive tasks. Agents receive real-time and post-call support to increase sales, gaining insights into customer intelligence and best practices.
Experience Real-time Agent Assist.
Transform Every Conversation into Revenue
Empower agents with real-time guidance through Agent Assist. Conduct real-time audits on call scripts to ensure correct behavior, prevent mis-selling, and promote self-coaching. Provide automated assistance to agents in handling complex queries with immediate prompts.
Experience Automated Call QA
Enhance Sales Conversations with Auto QA
Equip agents with Auto QA to overcome bottlenecks and achieve sales quotas by monitoring conversation quality in real time. Audit 100% of sales conversations to gain full visibility into agent performance. Evaluate sales interactions across all channels, including calls, emails, and chats.
Experience Conversation Behavior Analysis.
Maximize Revenue by Seizing New Opportunities
Utilize Conversation Behavior Analysis to identify and expand revenue-driving sales techniques. Replicate successful words, actions, and phrases to secure deals. Select communication strategies that foster customer trust and accelerate sales cycles.
Unlock Automated Agent Coaching
Boost Agent Revenue Autonomously with AI-powered Coaching
Enhance one-call close rates with personalized, targeted, and automated agent coaching. Monitor agent performance across all sales stages, from discovery to closing. Empower agents to boost booking rates and accelerate conversions by addressing will and skill issues effectively.
Experience Conversation Intelligence
Replicate winning conversations to boost deal closures
Automate note-taking and other repetitive tasks to enhance sales productivity. Establish new revenue streams and deepen customer relationships through targeted touchpoints. Track crucial moments, topics, and customer sentiments to grasp their intentions that influence deal outcomes.
Craft game-changing customer experiences with AI.
With Odio, transcend or go beyond mere review and extract actionable insights from omnichannel conversations, transforming them into a Contact Center Playbook.
Every Interaction = Increased Value
Supercharge your team with our AI-driven platform, tapping into 41 billion data points across 24 nations and 18 languages. Our cutting-edge technology, powered by Language Models, enables you to make smart decisions, improve agent performance, and enhance CSAT.
Master the art of risk management and "failproof" compliance with expert precision.
Enhance Engagement with ODIO Insights to get the Voice of Customer.
Gain actionable insights from 100% of conversations with scalable voice of customer analysis. Identify areas needing attention and refine agent training and product offerings to meet customer expectations precisely.
No more silos—just seamless connectivity for maximum efficiency and insights.
Odio’s Conversational Intelligence platform gets connected to all the systems already in use by you.