Identify Why and Where you Win. Build an A-class Super Sellers Team. Replicate the Formula at Scale.
View all interactions, calls. emails, and deal insights in single glance to identify where attention is required to improve your conversion rates.
Make Winning a Habit
Boost Sales Team Impact with Odio's Expertise
Automated Call Quality Assurance
Forecast with Control
View all interactions, calls. emails, and deal insights in single glance to identify where attention is required to improve your conversion rates. Enable agents to learn on the job without feeling overwhelmed.
Managers with insights
Empower agents with real-time guidance through Agent Assist.
Equip agents with Auto QA to overcome bottlenecks and achieve sales quotas by monitoring conversation quality in real-time. Audit 100% of sales conversations to gain full visibility into agent performance. Identify key obstacles leading to lost opportunities and revenue.
Call Behavior Analysis
Boost agent proficiency with tailored coaching
Identify coaching opportunities by recognizing top and underperformers. Transform exemplary interactions into coaching opportunities. Customize, generate, and distribute coaching sessions for individual agents.
Conversation Insights Amplified
Successful Conversations for Increased Deal Closure
Utilize Conversation Behavior Analysis to identify and expand revenue-driving sales techniques. Replicate successful words, actions, and phrases to secure deals. Select communication strategies that foster customer trust and accelerate sales cycles.
Craft game-changing customer experiences with AI.
With Odio, transcend or go beyond mere review and extract actionable insights from omnichannel conversations, transforming them into a Contact Center Playbook.
Every Interaction = Increased Value
Supercharge your team with our AI-driven platform, tapping into 41 billion data points across 24 nations and 18 languages. Our cutting-edge technology, powered by Language Models, enables you to make smart decisions, improve agent performance, and enhance CSAT.
Master the art of risk management and "failproof" compliance with expert precision.
Enhance Engagement with ODIO Insights to get the Voice of Customer.
Gain actionable insights from 100% of conversations with scalable voice of customer analysis. Identify areas needing attention and refine agent training and product offerings to meet customer expectations precisely.
No more silos—just seamless connectivity for maximum efficiency and insights.
Odio’s Conversational Intelligence platform gets connected to all the systems already in use by you.