For Edtech - ODIO

Equip Your Team, Conquer Education Sales: Empower Agents with ODIO

ODIO helps agents identify individual student goals and aspirations. Data-driven insights enable agents to recommend the most suitable education packages, fostering trust and long-term customer relationships.

How does ODIO revolutionize EdTech contact centers?

ODIO’s AI-powered platform equips your team to thrive during peak periods, leading to increased enrollments, happier students, and a thriving education institution. ODIO helps streamline long education sales cycles and equips agents to navigate complex objections ethically.

Expert-Level Knowledge

ODIO delivers instant access to product details, competitor comparisons, and pricing information. Agents can confidently address customer inquiries and overcome objections with in-depth knowledge.

Coaching for Every Interaction

ODIO provides personalized coaching prompts during calls. Agents receive guidance on handling complex situations and ethical sales practices, ensuring compliance and fostering trust.

Focus on what Customer Needs

Automated Call Quality Assurance

Empower Agents, Ace Admissions

ODIO equips agents with the knowledge and skills to navigate complex inquiries, admissions processes, and counseling with confidence. Real-time coaching ensures they handle high call volume efficiently and delight every student.

Managers with insights

Maximize Limited Offers & Early Bird Deals

ODIO empowers agents to effectively promote limited-time offers and early bird discounts, maximizing enrollments and student satisfaction with transparent communication.

Call Behavior Analysis

Automated Mis-Selling Detection

ODIO identifies potential mis-selling in real-time, ensuring students receive accurate information and the right fit. Your institution maintains a reputation for integrity.

Conversation Insights Amplified

Ethical Sales Coaching

ODIO reinforces ethical practices through automated prompts and training modules. Agents are equipped to build trust, focusing on student needs and transparent communication.

Call Behavior Analysis

Automate Repetitive Tasks

Streamline workflows with AI-powered automation. Agents can focus on building rapport with students while ODIO handles administrative tasks, minimizing operational costs.

Unleash the Power of Your Top Performers with ODIO

Don’t settle for guesswork, empower your team with data-driven insights. ODIO empowers you to achieve both operational excellence and exceptional student experiences.

Reduced Hold Times

ODIO minimizes wait times and empowers agents to resolve inquiries efficiently with real-time coaching. This fosters positive interactions and a stress-free admissions experience for parents.

Effortless Call Analysis

ODIO automatically analyzes all admissions conversations, identifying strengths and weaknesses with precision. This eliminates tedious manual reviews and allows you to focus on targeted coaching.

Focus on What Matters

Revamp agent performance effortlessly by comprehensively assessing all customer interactions and pinpointing areas for improvement. Provide agents with automated AI feedback and Lead scores to incentivize proactive engagement.

Every Interaction = Increased Value

Supercharge your team with our AI-driven platform, tapping into 41 billion data points across 24 nations and 18 languages. Our cutting-edge technology, powered by Language Models, enables you to make smart decisions, improve agent performance, and enhance CSAT.

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Increase in WIN rate

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Increase in Cross Sell

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Reduction in Sales Cycle

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Reduction in Ramp up time

Master the art of risk management and "failproof" compliance with expert precision.

Transform your education business with ODIO's Conversation Intelligence!

Leverage conversation intelligence to analyze 100% of customer interactions, extracting insights on preferred payment options, class schedules, teacher preferences, pricing objections, early bird offers, emerging learning trends, and other opportunities driven by student and parent demand.