Introduction In today’s fast-paced business landscape, mastering sales success is not just a goal but a necessity for staying ahead of the competition. One of the most powerful tools in achieving this success is leveraging the capabilities of sales call … Read More
Sales
Three Compelling Reasons to Increase Your Engagement with Sales Call Recordings
And How to Cultivate a Productive Practice for Your Team It comes as no surprise that contact center sales organizations and quality assurance teams struggle to dedicate sufficient time to listening to sales call recordings for coaching purposes. Outdated technology … Read More
Why opt for Voice Biometrics instead of passwords in the Banking industry?
Voice Biometrics in the Banking Sector Voice biometrics in the banking sector involves the utilization of voice patterns to identify and authenticate individuals. This technology adds an extra level of security when granting access to systems or applications. Within the … Read More
Top 10 Words Not to be Used in Sales Calls
Nowadays, most of the words used over sales calls are based on human intuition. But Human intuition has its limits. Our research suggests that there are a host of words that kill a sales deal. The data science team at … Read More
How Gender Affects Close Rates in Sales
We have seen a lot of people claiming that women are said to be better sellers or men are said to be better sellers. All these claims are mostly stated out of intuition instead of with a solid reason. So … Read More
Advantages of Using Speech Analytics for Sales
Speech analytics is basically a technological software that analyses calls by transcribing them into text for delving deeper in order to derive intricate insights, trends and metrics. These are derived to assess agent performance for constructive feedback and improvement. Moreover, … Read More
Acing Sales Pitch to Maximise Conversion
A good sales pitch always conveys the intended message to the target company or individual in a very compelling manner. Due to the varying nature of different individuals and companies, crafting a winning sales pitch every time is not easy. … Read More
Closing the Toughest Sales Deals
Closing the toughest sales deals is a potential nightmare for many sales agents because of its random and complex nature. It becomes vital to understand the complexity and particulars of the product to alleviate the pain points of their client. … Read More